arena4finance is licensed to offer HOTS courses for Universities and industry. Whilst working with leading subject matter experts, the participants will develop their knowledge of managing a large scale hotel operation over a simulated period of up to 2 - 5 years. This takes place over a period of 1 - 3 days in a classroom style session. The performance of the hotel is evaluated throughout using financial and non-financial factors in a balanced scorecard format, giving participants the opportunity to analyse the cause and effects of the decision-making process in a financially safe environment.
Learn more about the HOTS approach by watching this video.
Participants will have the opportunity to:
Identify the current problems in the hotel and devise strategies to tackle them
Develop and implement a business plan to achieve the targets set for the hotel
Set policies and allocate resources on a monthly basis to ensure that the hotel’s targets and goals are met
React appropriately to events in the market place
Extensive market research, as well as sales and financial reports passed on by the previous management, are available within the simulation to help participants in their decision-making and to provide an idea of the patterns of trade the hotel has recently experienced.
HOTS can be delivered in-house over one or two days or more depending on the needs of your organisation. The latest version of HOTS will be used, which, unlike previous versions, has additional revenue management features and environmental management decisions. The simulation is accompanied by workbooks with additional exercises, readings and resources.
arena4finance was the proud sponsor for the fourth year year for the Institute of Hospitality Passion for Hospitality HOTS Business Game held in London on 13th March 2017.
"We are delighted that HOTS courses are now being offered by arena4finance - Debra and her team have developed some exciting course material to support the simulation and together we have developed the Passion 4 Hospitality Business Game for the Institute of Hospitality."
Peter Russell, Head of Global Partner Alignment (Technology) at The Russell Partnership.
“arena4finance have developed a one day course in food and beverage cost control for TUCO focusing on how to improve operating efficiency and this has been very well received by all those who have participated in the course.”
Sue White, Learning and Development Manager The University Caterers Organisation