Description

The HOTS Business Game is ideal for those at Head of Department or senior management level seeking to gain a better understanding of strategic decision-making in a familiar hotel environment and the subsequent impact of those decisions on financial performance.

The game can also be used as a:

• team building activity with middle to senior managers
• learning tool for hospitality students seeking to learn more about managing a hotel business operation and the interpretation of financial information

For a quick introduction video, click here: Introducing HOTS

To discuss how we can deliver the HOTS Business Game in your organisation, please email us direct at hello@arena4finance.co.uk or fill in the form below.

More Information

Course Details

arena4finance is licensed to offer the HOTS Business Game for the hotel industry. Whilst working with leading subject matter experts, the participants will develop their knowledge of managing a large scale hotel operation over a simulated period of up to 2 – 5 years. This takes place over a period of 1 – 3 days in a classroom style session or can be delivered equally successfully over a series of online sessions. The performance of the hotel is evaluated throughout using financial and non-financial factors in a balanced scorecard format, giving participants the opportunity to analyse the cause and effects of the decision-making process in a financially safe environment.

The tool has been designed so that participants have the opportunity to make decisions concerning:

• Strategy Planning
• Finance Operations
• Revenue Management
• Sales & Marketing
• Human Resources
• Customer Care
• Environmental Management

The Outcome

Participants will have the opportunity to:

• Identify the current problems in the hotel and devise strategies to tackle them
• Develop and implement a business plan to achieve the targets set for the hotel
• Set policies and allocate resources on a monthly basis to ensure that the hotel’s targets and goals are met
• React appropriately to events in the market place

Course Delivery

The HOTS Business Game can be delivered in-house over one or two days or more depending on the needs of your organisation. Alternatively we have developed an engaging approach to delivering the fun experience online with remote teams striving to achieve the best results! The latest version of HOTS will be used, which, unlike previous versions, has additional revenue management features and environmental management decisions. The simulation is accompanied by workbooks with additional exercises, readings and resources.

What our clients say:

“We are delighted that HOTS courses are now being offered by arena4finance – Debra and her team have developed some exciting course material to support the simulation and together we have developed the Passion 4 Hospitality Business Game for the Institute of Hospitality.”

Peter Russell, Head of Global Partner Alignment (Technology) at The Russell Partnership

“We were so pleased to work alongside Debra Adams from arena4finance during lockdown to provide our students with a realistic hotel experience using the HOTS Simulation. Debra illustrated how the game can be used to provide an engaging and rewarding experience for the student teams who were tasked to run a virtual 120 bedroom hotel for two years and develop a sustainable and profitable business model.”

Adrian Martin, Vice Principal Edge Hotel School at University of Essex